Shipping Policy

Effective Date: June 2026

Thank you for shopping with Social Club. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 2–3 business days with our 3PL fulfillment partner after payment has been successfully received and approved.

Orders are processed Monday through Friday, excluding weekends and major holidays.

During periods of high order volume, product launches, promotions, or holidays, processing times may be slightly extended.

Shipping Methods

Social Club partners with reputable shipping carriers, including USPS, UPS, and FedEx, to deliver your order safely and efficiently.

The shipping carrier is selected based on the destination, package size, and available shipping options.

Shipping Times

Estimated delivery times begin after your order has been processed.

Shipping times are estimates only and are not guaranteed.

Actual delivery times may vary due to:

• Weather conditions
• Carrier delays
• High shipping volumes
• Natural disasters
• Other circumstances beyond our control

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

Social Club is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping addresses provided by the customer.

If an order is returned because of an incorrect address, additional shipping charges may apply before the order can be reshipped.

Lost or Stolen Packages

Once an order has been accepted by the shipping carrier, responsibility for delivery transfers to the carrier.

If your package is marked as delivered but cannot be located, please first contact the shipping carrier to file a claim.

Social Club is not responsible for lost or stolen packages confirmed as delivered by the carrier; however, we will gladly assist customers in working with the carrier whenever possible.

Damaged Shipments

If your package arrives damaged, defective, incorrect, or incomplete, you must notify Social Club within 2 days of confirmed delivery.

Please include:

• Your order number
• Photos of the shipping box
• Photos of the shipping label
• Photos of the damaged or incorrect products

Claims submitted after two (2) days of delivery may not qualify for replacement or refund.

Shipping Restrictions

Social Club ships only to locations where our hemp-derived products may legally be sold.

Customers are responsible for understanding and complying with all applicable local, state, and federal laws before placing an order.

Social Club reserves the right to cancel or refuse any order that cannot legally be shipped to the destination provided.

Contact Us

If you have questions about your shipment or need assistance with an order, please contact our customer support team.

Social Club

Email: socialclubsupport@gmail.com